RMA Status : Check-Out

Your Shipping Address:

Name : Zachary McIsaac
Email : zohm@mac.com
Street Address : 614 SW 187th Street
City : Normandy Park
State : Washington
Zip Code : 98166
Country : United States
Phone : (206) 679-4846
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : Capacitor caved in from wreck with another car
Date Purchased : 2020-09-10
Where Purchased : amain hobbies


RMA: 1533

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Zachary McIsaac
Email : zohm@mac.com
Street Address : 614 SW 187th Street
City : Normandy Park
State : Washington
Zip Code : 98166
Country : United States
Phone : (206) 679-4846
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : Capacitor caved in from wreck with another car
Date Purchased : 2020-09-10
Where Purchased : amain hobbies


RMA: 1533

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User Note

9/29/2020  Check in

10/1/2020 Inspection

  • ESC has physical damage on the capacitors and cooling fan. It was not covered by the warranty.
  • The cost to rebuild the ESC is $120, the cooling fan is $19.99.
  • Since this unit was fairly new, we’d offer a one time courtesy support of 30% discount and waive the return shipping $8.
  • The total will be $97.99 plus WA tax.  Please reply if you wish to proceed the service. Thank you

10/5/2020  Invoice https://www.paypal.com/invoice/p/#B6MM5NS68ST5UBT6

10/6/2020 Service

  • Rebuilt ESC with brand new internal boards, and aluminum fan.
  • Tested and verified ESC, please see RMA#1533 testing video.

10/6/2020  Check out, ship via USPS#9400111202555157282529.