RMA Status : Check-Out

Your Shipping Address:

Name : David Fritz
Email : fritzy855@gmail.com
Street Address : 2927 Dashwood Drive
City : Troy
State : MI
Zip Code : 48083
Country : United States
Phone : (586) 744-2589
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : when putting power from the esc to the motor, motor starts smoking and did it to 2 motors.
Date Purchased : 2020-05-15
Where Purchased : ebay


RMA: 1526

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : David Fritz
Email : fritzy855@gmail.com
Street Address : 2927 Dashwood Drive
City : Troy
State : MI
Zip Code : 48083
Country : United States
Phone : (586) 744-2589
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : when putting power from the esc to the motor, motor starts smoking and did it to 2 motors.
Date Purchased : 2020-05-15
Where Purchased : ebay


RMA: 1526

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User Note

9/29/2020  Check in

9/29/2020 Inspection

  • ESC was a 2016 production. Out of warranty.
  • ESC has permanent damage on the MOSFET board. Possible caused by reverse polarity or out of sync motor. Please see below photos.

  • The cost to rebuild the ESC is $100 plus return shipping and handling $8. Please reply if you wish to proceed the service.

9/30/2020  Invoice  https://www.paypal.com/invoice/p/#WGTNNNFG4GGKCKU4

9/30/2020 Service

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module.
  • Tested and verified ESC. Please see RMA#1526 testing video.

9/30/2020  Check out, ship via USPS#9400111202555196354720.