RMA Status : Check-Out

Your Shipping Address:

Name : David Jemiolo
Email : djemiolo@HOTMAIL.COM
Street Address : 4783 Kennison Pkwy
City : hamburg
State : New York
Zip Code : 14075
Country : United States
Phone : (716) 550-1628
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : During a race, the 1/8 buggy slowed down and a lot of smoke came from the esc.
Date Purchased : 2020-08-05
Where Purchased : AMAIN HOBBIES


RMA: 1521

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : David Jemiolo
Email : djemiolo@HOTMAIL.COM
Street Address : 4783 Kennison Pkwy
City : hamburg
State : New York
Zip Code : 14075
Country : United States
Phone : (716) 550-1628
Product To Return : MCL2008 MMax8R 1/8 Competition Sensored 200A ESC
Problem With Product : During a race, the 1/8 buggy slowed down and a lot of smoke came from the esc.
Date Purchased : 2020-08-05
Where Purchased : AMAIN HOBBIES


RMA: 1521

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User Note

9/29/2020  Check in

10/1/2020 Inspection

  • ESC has permanent damage on both control board and MOSFET board. Please see photos below.

 

  • Further checked the internal, the ESC has excessive dirt in the case combined with a sign of moisture that harden the dirt inside the case. That was the possible cause of short circuit and damage on the ESC.
  • Please see RMA#1521 internal moisture combined dirt inspection video.
  • The cost to rebuild the ESC is $120 plus $8 return shipping and handling. Please reply if you wish to proceed the service. Thank you

10/13/2020  Invoice  https://www.paypal.com/invoice/p/#BYJF4LKCV69RTEJ9

10/13/2020 Service

  • Rebuilt the ESC with all new internals.
  • Tested and verified the ESC, please see RMA#1521 testing video.
  • Note: the repair service does not include a new cooling fan and receiver cable, if you wish to get a new cooling fan to save shipping, please kindly reply. We can arrange manual processing of the order. Thank you

10/14/2020  Check out, ship via USPS#9400111202555720260336.