RMA Status : Check-Out

Your Shipping Address:

Name : jeff turnipseed
Email : jeffturnipseed@att.net
Street Address : 11218 sagetrail dr
City : houston
State : texas
Zip Code : 77089
Country : usa
Phone : (713) 628-0010
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC has no reverse function
Date Purchased : 2020-05-31
Where Purchased : Amain Hobbies


RMA: 1513

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : jeff turnipseed
Email : jeffturnipseed@att.net
Street Address : 11218 sagetrail dr
City : houston
State : texas
Zip Code : 77089
Country : usa
Phone : (713) 628-0010
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC has no reverse function
Date Purchased : 2020-05-31
Where Purchased : Amain Hobbies


RMA: 1513

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User Note

9/16/2020  Check in

9/16/2020

  • ESC has removed protective warp on capacitor module.
  • ESC has no problem found.
  • ESC has reverse correct and working reverse function.
  • Please see RMA#1513 testing video.
  • Our ESC was designed to meet IFMAR/ROAR/BRCA rules. Those rules do not allow for reverse in the profile. Therefore, the ESC only allows for reverse when it’s in practice mode. It is a stop-and-go design which means, the motor needs a proper brake to stop forward RPM’s. The ESC needs to detect the throttle neutral position before the it will apply reverse power. It is a safety design that is commonly used in racing ESCs.
  • Please provide more details of “proper reverse function” so we can better understand your needs. Thank you.

9/22/2020  Check out, ship via UPS#1Z6A23F60323715872.