RMA Status : Check-Out

Your Shipping Address:

Name : Belinda Kepler
Email : keplerbl@yahoo.com
Street Address : 1541 W Laster Ave
City : Anaheim
State : CA
Zip Code : 92802
Country : United States
Phone : (619) 315-9589
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Not working
Date Purchased : 2020-08-10
Where Purchased : AMain Hobbies


RMA: 1493

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Belinda Kepler
Email : keplerbl@yahoo.com
Street Address : 1541 W Laster Ave
City : Anaheim
State : CA
Zip Code : 92802
Country : United States
Phone : (619) 315-9589
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Not working
Date Purchased : 2020-08-10
Where Purchased : AMain Hobbies


RMA: 1493

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User Note

9/11/2020  Check in

9/14/2020 Inspection

  • ESC has data logging of power on and running for 3 sessions with 2S power.
  • ESC has damage power circuit, possible motor bridged or improper power input. Please see below photo

  • Please let us know what motor the ESC was connected with, and if the ESC was accidentally connected with reverse polarity.

9/17/2020 Communication and service

  • We (Colin Branch) have called the customer (Chris Winkowski) to discuss the drag race setups.
  • The cost to rebuild a non-warranty MMax 8 is $120 plus shipping $8. We would offer this one time courtesy support with 30% off on the service. It will be $84 plus shipping. We will email PayPal request for payment process. Thank you.

9/17/2020  Invoice  https://www.paypal.com/invoice/p/#AMG2HT6TDM3GBPJC

9/18/2020 Service

9/18/2020  Check out, ship via USPS#9405511202555385755317.