RMA Status : Check-Out

Your Shipping Address:

Name : Bobby Taylor
Email : bobbyxxcr@yahoo.com
Street Address : 6042 Edgemont Way
City : Shelbyville
State : Kentucky
Zip Code : 40065
Country : United States
Phone : (502) 419-6688
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC will not rotate motor unless motor is spun first. Verified motor is good with another ESC. Worked fine for one battery pack, then stopped working. Tried resetting to default with no luck. Hobby shop told me to contact you all for a replacement.
Date Purchased : 2020-08-19
Where Purchased : Hoosier Rc Hobbyplex


RMA: 1487

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Bobby Taylor
Email : bobbyxxcr@yahoo.com
Street Address : 6042 Edgemont Way
City : Shelbyville
State : Kentucky
Zip Code : 40065
Country : United States
Phone : (502) 419-6688
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC will not rotate motor unless motor is spun first. Verified motor is good with another ESC. Worked fine for one battery pack, then stopped working. Tried resetting to default with no luck. Hobby shop told me to contact you all for a replacement.
Date Purchased : 2020-08-19
Where Purchased : Hoosier Rc Hobbyplex


RMA: 1487

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User Note

8/24/2020  Check in

8/25/2020 Inspection

  • Return ESC package is missing bar code sticker.
  • The ESC has capacitor module previously removed, and re-soldered. Please see photos:

  • The ESC has possible reverse polarity, or incorrect power input damage. Please see photos:

  • The cost to rebuild the ESC is $100, plus return shipping $8. Please reply if you wish to proceed the service.

8/26/2020  Invoice  https://www.paypal.com/invoice/p/#Q22EQX8EU2SE623W

8/26/2020 Service

  • Rebuilt ESC with brand new control board, MOSFET board, capacitor module.
  • Tested and verified ESC. Please see RMA#1487 testing video.

8/27/2020  Check out, ship via USPS#9405511202555530161420.