RMA Status : Check-Out

Your Shipping Address:

Name : ROB BATYKEFER
Email : rbatykefer@gmail.com
Street Address : 115 Westview Dr.
City : BUTLER
State : PA
Zip Code : 16001
Country : usa
Phone : (724) 712-7049
Product To Return : Maclan Racing – MRR V2m 4.5T Sensored Competition Motor
Problem With Product : Ran for 20 seconds has hardly any power like it should. added timing tried again with same result
Date Purchased : 2020-08-10
Where Purchased : amain


RMA: 1485

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : ROB BATYKEFER
Email : rbatykefer@gmail.com
Street Address : 115 Westview Dr.
City : BUTLER
State : PA
Zip Code : 16001
Country : usa
Phone : (724) 712-7049
Product To Return : Maclan Racing – MRR V2m 4.5T Sensored Competition Motor
Problem With Product : Ran for 20 seconds has hardly any power like it should. added timing tried again with same result
Date Purchased : 2020-08-10
Where Purchased : amain


RMA: 1485

« Click here to return to the home page

User Note

8/24/2020  Check in

8/25/2020 Inspection

  • Motor has 3 phases all normal, no shorted inside. The stator is good. The sensor unit reads normal. The sensor unit is good.
  • The motor tabs have excessive solder that caused short circuit, and blocked sensor unit from movement. See below photos.

  • Cleaned up all excessive solder on the motor. Checked motor on the motor analyzer. It works and indicates the motor has no problem. Please see RMA#1485 testing video.
  • If you experience power loss in short period of time, it can be aggressive setup in the ESC, gearing, or the battery was not able to hold the voltage. We’d suggest you to check those points accordingly.

8/31/2020  Check out, ship via USPS#9400111202555905605310.