RMA Status : Check-Out

Your Shipping Address:

Name : Mitchell Hardison
Email : silverponyracing@yahoo.com
Street Address : 4580 County Road 404
City : Taylor
State : TX
Zip Code : 76574
Country : United States
Phone : (512) 595-4971
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I’m having problems with the ESC I sent a message to you guys on Facebook and you responded on what to do and it didn’t work the car has erratic throttle also noodle just take off and the position of a bottle will change all sudden probably be better if you call me and I can explain it I talked to Shane at a main and he told me to send it back into you guys I’ve never got to run the ESC I just finally put my no prep car together I have a big race in 2 weeks that I’ve already payed the $200 entry fee it would probably be best if you give me a call so I can you describe what’s going on
Date Purchased : 2020-05-08
Where Purchased : Amain hobby


RMA: 1484

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Mitchell Hardison
Email : silverponyracing@yahoo.com
Street Address : 4580 County Road 404
City : Taylor
State : TX
Zip Code : 76574
Country : United States
Phone : (512) 595-4971
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I’m having problems with the ESC I sent a message to you guys on Facebook and you responded on what to do and it didn’t work the car has erratic throttle also noodle just take off and the position of a bottle will change all sudden probably be better if you call me and I can explain it I talked to Shane at a main and he told me to send it back into you guys I’ve never got to run the ESC I just finally put my no prep car together I have a big race in 2 weeks that I’ve already payed the $200 entry fee it would probably be best if you give me a call so I can you describe what’s going on
Date Purchased : 2020-05-08
Where Purchased : Amain hobby


RMA: 1484

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User Note

8/17/2020  Check in

8/17/2020 Inspection

  • Check ESC on the bench, the ESC works without issues with our radio and motor.
  • Please see RMA1484 testing video.

8/18/2020

  • We’d provide this one time courtesy support to rebuild the ESC with all new internals.
  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module.
  • Tested and verified, see RMA#1484 rebuilt ESC testing video.

8/18/2020  Check out, ship via USPS#9405511202555560180958.