RMA Status : Check-Out

Your Shipping Address:

 

Name : Danny Findley
Email : danj31@gmail.com
Street Address : 436 Orkney Ct
City : Greenwood
State : IN
Zip Code : 46142
Country : USA
Phone : (630) 251-6818
Product To Return : VTX10R-Black Edition ESC
Problem With Product : Will not power up
Date Purchased : 2015-04-23
Where Purchased : Monster Hobbies


RMA: 148

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

 

Name : Danny Findley
Email : danj31@gmail.com
Street Address : 436 Orkney Ct
City : Greenwood
State : IN
Zip Code : 46142
Country : USA
Phone : (630) 251-6818
Product To Return : VTX10R-Black Edition ESC
Problem With Product : Will not power up
Date Purchased : 2015-04-23
Where Purchased : Monster Hobbies


RMA: 148

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User Note

Checked in: 5/15/2015 11:58am by Barbara Ho

Inspection: 5/26/2015 3:30pm PST

  • The ESC was set up with a Tekin 4-Pole motor.
  • The VTX10R ESC was not designed to work with 4-pole motors. It was designed for 2-pole only.
  • Not covered by factory warranty
  • IMG_7171

Communication: This case is currently pending. Our Technical Support Manager, Nick Malato, will contact you within 2 days for more details discussion and options.

Checked out: 5/27/2015 by Barbara Ho; shipped with USPS Priority Mail with tracking number: 9405511899562125142139; EZ link and Box shipped via USPS First Class with tracking number:  9400111899562195070568