RMA Status : Check-Out

Your Shipping Address:

Name : Jason Matthews
Email : Jayson8744@yahoo.com
Street Address : 11500 Ashley ave
City : Northport
State : Al
Zip Code : 35475
Country : USA
Phone : (205) 393-9041
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Will not initialize and will not connect to data link. Fan will not work.
Date Purchased : 2020-03-13
Where Purchased : Amain hobby


RMA: 1456

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jason Matthews
Email : Jayson8744@yahoo.com
Street Address : 11500 Ashley ave
City : Northport
State : Al
Zip Code : 35475
Country : USA
Phone : (205) 393-9041
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : Will not initialize and will not connect to data link. Fan will not work.
Date Purchased : 2020-03-13
Where Purchased : Amain hobby


RMA: 1456

« Click here to return to the home page

User Note

7/30/2020  Check in

8/6/2020 Inspection

  • ESC was not able to power on.
  • We tried to open the ESC case and found the lower case was stuck due to accumulated dirt and possibly with moisture as the dirt already shaped and dried out to cause the case to stuck. Please see photos.

  • The circuit boards were shorted and damaged. The cost to rebuild the ESC is $120. We’d offer a courtesy 30% off discount. It will be $84 plus return shipping $8.
  • Please note that does not include the cooling fan. Please reply if you wish to proceed the service and order a new fan. Thank you!!

8/10/2020  Invoice

https://www.paypal.com/invoice/p/#STTENVDR4KXK5QUL

8/10/2020 Service

8/10/2020  Check out, ship via USPS#9400111202555476896940.