RMA Status : Check-Out

Your Shipping Address:

Name : Mike Hood
Email : somesailor@gmail.com
Street Address : 2507 116th Ave NE
City : Lake Stevens
State : WA
Zip Code : 98258
Country : 98258
Phone : (425) 308-0930
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : 1 of 2 ESCs purchased. This one will not communicate on USB port to Smartlink App. Bought a 2nd ESC (also a NMax160) on 6/18 and it works great!
Date Purchased : 2020-06-11
Where Purchased : AMain Hobbies


RMA: 1434

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Mike Hood
Email : somesailor@gmail.com
Street Address : 2507 116th Ave NE
City : Lake Stevens
State : WA
Zip Code : 98258
Country : 98258
Phone : (425) 308-0930
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : 1 of 2 ESCs purchased. This one will not communicate on USB port to Smartlink App. Bought a 2nd ESC (also a NMax160) on 6/18 and it works great!
Date Purchased : 2020-06-11
Where Purchased : AMain Hobbies


RMA: 1434

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User Note

6/26/2020  Check in

6/30/2020 Inspection

  • ESC has a defective control logic board.
  • Rebuild ESC with a new control logic board.
  • Tested and verified ESC. Please see RMA1434 testing video.

6/30/2020  Check out, ship via USPS#9400111899563197105425.