RMA Status : Check-Out

Your Shipping Address:

Name : Ricardo Fautsch
Email : rfautsch@me.com
Street Address : Blvd Diaz Ordaz 123
City : Monterrey
State : Nuevo Leon
Zip Code : 64650
Country : Mexico
Phone : (811) 044-3712
Product To Return : R2
Problem With Product : Complete and sudden shutdown
Date Purchased : 2020-05-19
Where Purchased : HAD Order#20533


RMA: 1429

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ricardo Fautsch
Email : rfautsch@me.com
Street Address : Blvd Diaz Ordaz 123
City : Monterrey
State : Nuevo Leon
Zip Code : 64650
Country : Mexico
Phone : (811) 044-3712
Product To Return : R2
Problem With Product : Complete and sudden shutdown
Date Purchased : 2020-05-19
Where Purchased : HAD Order#20533


RMA: 1429

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User Note

Check-in: 1/5/2021 Will start the inspection.

Inspection: 1/13/2021

  • Servo has no problem found. We set it up on the testing fixture, the gears were good, the torque was correct.
  • We also set up a test on a servo tester running for 12 mins. There’s no thermal issue or cut off issus. This servo works in its specifications. Please see RMA#1429 testing video.
  • Please note, if a servo does have a problem, it normally will demonstrate the issue as soon as power on. It will also show abnormal current draw on the servo tester. This servo does not show any issue in both electronics and mechanic.

1/15/2021  Check out. Ship via USPS#9400111202555994832277.

2/11/2021 Package was shipped from us again: 9400111202555129396636