RMA Status : Check-Out

Your Shipping Address:

Name : Dr. David Arnold
Email : Darnold.il@netzero.net
Street Address : 203 Kenilworth Dr.
City : Bolingbrook
State : IL
Zip Code : 60440
Country : USA
Phone : (630) 743-3446
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Two MMax Pro’s returned. One stopped on the Track (I’m using the Cap bank for my spare). The other was brand new and doesn’t connect via micro USB port to computer for update (has firmware version 2.4 on it).
Date Purchased : 2019-07-23
Where Purchased : Hobby Authority Team


RMA: 1423

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Dr. David Arnold
Email : Darnold.il@netzero.net
Street Address : 203 Kenilworth Dr.
City : Bolingbrook
State : IL
Zip Code : 60440
Country : USA
Phone : (630) 743-3446
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : Two MMax Pro’s returned. One stopped on the Track (I’m using the Cap bank for my spare). The other was brand new and doesn’t connect via micro USB port to computer for update (has firmware version 2.4 on it).
Date Purchased : 2019-07-23
Where Purchased : Hobby Authority Team


RMA: 1423

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User Note

6/24/2020  Check in

6/24/2020 Inspection

Unit #1

  • This ESC has all wires and capacitor module removed.
  • The cost to rebuild this ESC is $70 plus return shipping.

Unit #2

  • This ESC is an early production batch with A2.4 firmware on it.
  • We tested the ESC and found no problem. We were able to connect the ESC to Windows for firmware update. Please see RMA1423 firmware update video.
  • We also tested the ESC on the bench with motor and radio. Please see RMA1417 testing video.
  • We use the latest Maclan Panel software for firmware updating.  https://www.maclan-racing.com/wp-content/uploads/2019/12/Maclan-Panel_1225.19.exe
  • We will return this ESC with the repaired unit.

6/30  Invoice

www.paypal.com/invoice/p/#GNY6V5LH77RHRXK7

PayPal Account:  sales@hobbyauthority-dist.com

 

7/16/2020 service

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module
  • Tested and verified ESC, see RMA 1423 testing video.

7/17/2020  Check out, ship via USPS#9405511202555826235545.