RMA Status : Check-Out

Your Shipping Address:

Name : Paul Bomstad
Email : pauljillbobette@aol.com
Street Address : 2516 west harbauer
City : Springfield
State : Illinois
Zip Code : 62702
Country : United states
Phone : (217) 553-0150
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : After second heat race. Adjusted servo horn. Pulled throttle and then applied brake. The esc let out strange chirp / squeal then started smoking. I turned it off and unplugged it from battery. It was very warm. Now when I plug it in and turn it on fan comes on and it gets hot very quickly. Had to use my old back up smc esc. I was bummed because this the 160 is way smoother and has more power.
Date Purchased : 2020-05-31
Where Purchased : A main hobbies


RMA: 1418

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Paul Bomstad
Email : pauljillbobette@aol.com
Street Address : 2516 west harbauer
City : Springfield
State : Illinois
Zip Code : 62702
Country : United states
Phone : (217) 553-0150
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : After second heat race. Adjusted servo horn. Pulled throttle and then applied brake. The esc let out strange chirp / squeal then started smoking. I turned it off and unplugged it from battery. It was very warm. Now when I plug it in and turn it on fan comes on and it gets hot very quickly. Had to use my old back up smc esc. I was bummed because this the 160 is way smoother and has more power.
Date Purchased : 2020-05-31
Where Purchased : A main hobbies


RMA: 1418

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User Note

6/30/2020

  • ESC has complete damaged boards. Possibly incorrect power input.
  • Performed one time courtesy support
  • Rebuilt ESC with brand new control board, MOSFET board, capacitor module, and thermal pads.
  • Tested and verified ESC. See RMA 1418 testing video.

6/30/2020  Check out, ship via USPS#9400111899563197473036.