RMA Status : Communication

Your Shipping Address:

Name : Ernest Jannuzzi
Email : ernjann@yahoo.com
Street Address : 517 Pine Forest Loop
City : Ridgeland
State : SC
Zip Code : 299365418
Country : United States
Phone : (843) 505-1049
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : red light flashes rapidly will not boot up
Date Purchased : 2020-01-17
Where Purchased : a main hobbies


RMA: 1414

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Ernest Jannuzzi
Email : ernjann@yahoo.com
Street Address : 517 Pine Forest Loop
City : Ridgeland
State : SC
Zip Code : 299365418
Country : United States
Phone : (843) 505-1049
Product To Return : MCL2007 MMax8 1/8 Competition Sensored 200A ESC
Problem With Product : red light flashes rapidly will not boot up
Date Purchased : 2020-01-17
Where Purchased : a main hobbies


RMA: 1414

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User Note

Check in 06/19/2020

Inspected ESC and found that ESC will not power up. Cannot retrieve data logs. ESC looks like it has gotten extremely hot as shown by discoloring of logos on the sides of the ESC. I have included a side by side picture of the discoloring.

One of the capacitors is bent and dented, indicating a hard impact.

ESC was purchased in January and as such is well past the 30 day warranty period.

With all of these factors, the cost to completely replace all of the internals will be $120 plus return shipping of $8.

What I can do is offer you a 30% discount on the repair, making the cost $84 plus $8 return shipping, making your total $92.

Please advise if you would like to go ahead with the repair and we can send you an invoice.