RMA Status : Check-Out

Your Shipping Address:

Name : Adam Thomas
Email : rotaryrooter7985@aol.com
Street Address : 1301 Hampden Blvd Apt. 3
City : Reading
State : Pennsylvania
Zip Code : 19604
Country : United States
Phone : (484) 638-1719
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I followed instructions for initial calibration and had the esc working properly after discovering a faulty sensor wire. I then connected the esc through the app on my phone and updated the firmware. I also changed a few parameters like punch control and break strength. I then disconnected my phone and the esc rebooted the motor started spinning with neutral throttle. I turned the esc off and tried recalibrating with no luck. the motor kept spinning at neural throttle. while holding full brake to stop motor from spinning the small wires came unsoldered from the capacitor bank. Cannot get esc to re calibrate after firmware update .
Date Purchased : 2020-01-13
Where Purchased : amain hobbies


RMA: 1341

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Adam Thomas
Email : rotaryrooter7985@aol.com
Street Address : 1301 Hampden Blvd Apt. 3
City : Reading
State : Pennsylvania
Zip Code : 19604
Country : United States
Phone : (484) 638-1719
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : I followed instructions for initial calibration and had the esc working properly after discovering a faulty sensor wire. I then connected the esc through the app on my phone and updated the firmware. I also changed a few parameters like punch control and break strength. I then disconnected my phone and the esc rebooted the motor started spinning with neutral throttle. I turned the esc off and tried recalibrating with no luck. the motor kept spinning at neural throttle. while holding full brake to stop motor from spinning the small wires came unsoldered from the capacitor bank. Cannot get esc to re calibrate after firmware update .
Date Purchased : 2020-01-13
Where Purchased : amain hobbies


RMA: 1341

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User Note

Check in: 2/14/2020

Inspection: Replace control board, power board and capacitor module.

Check out: 2/25/2020, ship via USPS#9400111899561004242073.