RMA Status : Check-Out

Your Shipping Address:

Name : Bobby D Coons
Email : northernbob10@gmail.com
Street Address : 213 Emerson Ave
City : Modesto
State : CA
Zip Code : 95350
Country : United States
Phone : (209) 568-9702
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC fan didn’t run on first power up it got hot and burned up. The Bec voltage drops when throttle is applied and will come back up after a few seconds.
Date Purchased : 2020-01-26
Where Purchased : Hobby Town online ship to store


RMA: 1340

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Bobby D Coons
Email : northernbob10@gmail.com
Street Address : 213 Emerson Ave
City : Modesto
State : CA
Zip Code : 95350
Country : United States
Phone : (209) 568-9702
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : ESC fan didn’t run on first power up it got hot and burned up. The Bec voltage drops when throttle is applied and will come back up after a few seconds.
Date Purchased : 2020-01-26
Where Purchased : Hobby Town online ship to store


RMA: 1340

« Click here to return to the home page

User Note

Check in: 2/12/2020

Inspection: 2/13/2020. That fan is upside down and causes the blade to not turn which shorted the fan and the electronics board out as well. For future knowledge, when placing a fan on an esc, the wire side goes up against the esc heatsink. The failure was caused by wrong installation of fan, so it won’t be covered under warranty. It costs $100 to replace control board, power board and capacitor module. Plus $8 for the return shipping. Please let us know if you would like to proceed the repair.

Invoice: 2/14/2020. https://www.paypal.com/invoice/p/#TQSMVSUY7B7JBC9C

Service: 2/14/2020. The testing video of repaired esc. The original fan is bad, it’s purchasable at a special price $9. Let us know if you would like to purchase a new esc fan.

Check out: 2/18/2020, ship via USPS#9400111899561274571453.