RMA Status : Check-Out

Your Shipping Address:

Name : Brian Givens
Email : volumebogi@yahoo.com
Street Address : 2937 Maple Ave
City : Fullerton
State : CaWhen
Zip Code : 92835
Country : USA
Phone : (714) 801-0623
Product To Return : R2
Problem With Product : Twitches a bit on initial movement. Put a new R2 in and had no further issues. Thanks a bunch!!!
Date Purchased : 2019-04-22
Where Purchased : Hobby Authority


RMA: 1339

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Brian Givens
Email : volumebogi@yahoo.com
Street Address : 2937 Maple Ave
City : Fullerton
State : CaWhen
Zip Code : 92835
Country : USA
Phone : (714) 801-0623
Product To Return : R2
Problem With Product : Twitches a bit on initial movement. Put a new R2 in and had no further issues. Thanks a bunch!!!
Date Purchased : 2019-04-22
Where Purchased : Hobby Authority


RMA: 1339

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User Note

Check in: 2/12/2020, R2/3191

Inspection and service

  • The gears show a sign of age and worn out, as well as the top bearing. Those are wear and tear parts, not cover by the warranty. Please see below photos.

  • The twitches were caused by the enlarged tolerance in between the output shaft and top bearing.  You can fix this issue with a o.3mm shim as the below photos.

  • We have installed the shim on this R2 for you.  The twitches should go away.

5/7/2020 Invoice

https://www.paypal.com/invoice/p/#MCXL3ANMWDNVWHKM

5/8/2020 Check out, USPS#9400111899562267279479.