RMA Status : Check-Out

Your Shipping Address:

Name : Christopher Filip
Email : chrisf608@gmail.com
Street Address : 7744 243rd Ave.
City : Salem
State : Wisconsin
Zip Code : 53168
Country : United States
Phone : (608) 617-4517
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Purchased a new 160MAXX a few weeks ago and one race day it worked perfectly and then during a practice session it wouldn’t start to move on its own from a start. If it had a little bump or push it would go. This is the second ESC from Maclan Ive had do this same thing. The second one is a year old but I have never misused it or overheated it in any way. I will include the second one in the box to see if it can be repaired or whats going on with it. I took the capacitors off of it for a different car and it will need new leads.
Date Purchased : 2020-01-08
Where Purchased : Amazon


RMA: 1334

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Christopher Filip
Email : chrisf608@gmail.com
Street Address : 7744 243rd Ave.
City : Salem
State : Wisconsin
Zip Code : 53168
Country : United States
Phone : (608) 617-4517
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Purchased a new 160MAXX a few weeks ago and one race day it worked perfectly and then during a practice session it wouldn’t start to move on its own from a start. If it had a little bump or push it would go. This is the second ESC from Maclan Ive had do this same thing. The second one is a year old but I have never misused it or overheated it in any way. I will include the second one in the box to see if it can be repaired or whats going on with it. I took the capacitors off of it for a different car and it will need new leads.
Date Purchased : 2020-01-08
Where Purchased : Amazon


RMA: 1334

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User Note

Check in: 2/6/2020

Inspection:

  • This RMA comes back with 2 units. The Amazon invoice was lower than manufacture MAP policy at $149.55

Unit #1 with production date code of week 20 of 2018

  • The unit has capacitor module cut off.
  • The unit has reverse polarity damage or incorrect power input . See photos:

  • The cost to rebuild this ESC is $100.

Unit #2 with production date code of week 25 of 2019.

  • The ESC has reverse polarity damage. See photos:

  • The cost to rebuild this ESC is $100.

Please reply if you wish to proceed the repair service.

Invoice: https://www.paypal.com/invoice/p/#99CKK73BUF8KKGCB

Test videos of repaired esc.

#1

#2

Check out: 02/12/2020. USPS Priority #9405511899561262407224