RMA Status : Check-Out

Your Shipping Address:

Name : CONAN J HONECK
Email : cjmoto5@sbcglobal.net
Street Address : 3982 REED RD.
City : Clarklake
State : Michigan
Zip Code : 49234
Country : United States
Phone : (517) 529-4256
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Installed new in car, no power to motor. Checked motor and sensor wire (both work with other MMax Pro, I own two others for other cars).
Date Purchased : 2019-12-22
Where Purchased : a main hobbies


RMA: 1323

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : CONAN J HONECK
Email : cjmoto5@sbcglobal.net
Street Address : 3982 REED RD.
City : Clarklake
State : Michigan
Zip Code : 49234
Country : United States
Phone : (517) 529-4256
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Installed new in car, no power to motor. Checked motor and sensor wire (both work with other MMax Pro, I own two others for other cars).
Date Purchased : 2019-12-22
Where Purchased : a main hobbies


RMA: 1323

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User Note

Check in: 1/17/2020 P1925

Inspection: 1/17/2020

  • The ESC has capacitor module previously removed with dripped solder under the negative power post. Please see photos.

 

  • The ESC was found to have damaged control board.
  • To repair the ESC costs $40. We’d offer 20% off at $32 to repair the ESC. That includes a new control board, to re-solder the capacitor module, and clean up the dripped solder on the negative power post.  Please reply if you wish to proceed service.

Invoice: 1/22/2020, https://www.paypal.com/invoice/p/#5VEMSEHZXZX9HEYL

Check out: 1/23/2020, ship via USPS#9400111699000620901480.