RMA Status : Check-Out

Your Shipping Address:

Name : Andy Mifflin
Email : Wamifflin@yahoo.com
Street Address : 4181 W. 5075 S.
City : Roy
State : Utah
Zip Code : 84067
Country : United States
Phone : (801) 349-6850
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Keeps powering off and rebooting. Tried recalibrating and still acting up. It actually smells like something is fried inside.
Date Purchased : 2019-12-14
Where Purchased : Amain hobbies


RMA: 1318

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Andy Mifflin
Email : Wamifflin@yahoo.com
Street Address : 4181 W. 5075 S.
City : Roy
State : Utah
Zip Code : 84067
Country : United States
Phone : (801) 349-6850
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Keeps powering off and rebooting. Tried recalibrating and still acting up. It actually smells like something is fried inside.
Date Purchased : 2019-12-14
Where Purchased : Amain hobbies


RMA: 1318

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User Note

Check in: 1/13/2020

Inspection: 1/13/2020

  • ESC has no problem found after inspection.
  • We performed a 3x longer stress test on the ESC. The ESC was able to run the motor full throttle constantly for 40 sec with full throttle and full brake. Please see RMA1318 testing video.
  • We are certain the ESC is fine. The problem could be on the motor or battery side. If you wish to send us motor, we can perform a test on motor for you. Please let us know.

Invoice: 1/14/2020, https://www.paypal.com/invoice/p/#T3QVWDLUR96S97R6

Service: 1/14/2020

  • Rebuilt ESC with all new internals. Customer paid $8 return shipping.
  • Tested and confirmed ESC functions. Please see RMA1318 testing video.

Check out: 1/14/2020, ship via USPS#9400111699000056767667.