RMA Status : Check-Out

Your Shipping Address:

Name : Isaac Wiley
Email : dor.isa@comcast.net
Street Address : 184 Sunny Meadow Dr
City : Magnolia,
State : Delaware
Zip Code : 19962
Country : United States
Phone : (302) 331-9443
Product To Return : Viper – VTX10-Black Edition ESC
Problem With Product : Just lost power during 3 minutes of run time had it for about 2 moths now with no problems with same setup. No heat issues im lost never had a esc do that before unless i did something.
Date Purchased : 2015-02-04
Where Purchased : from friend


RMA: 130

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Isaac Wiley
Email : dor.isa@comcast.net
Street Address : 184 Sunny Meadow Dr
City : Magnolia,
State : Delaware
Zip Code : 19962
Country : United States
Phone : (302) 331-9443
Product To Return : Viper – VTX10-Black Edition ESC
Problem With Product : Just lost power during 3 minutes of run time had it for about 2 moths now with no problems with same setup. No heat issues im lost never had a esc do that before unless i did something.
Date Purchased : 2015-02-04
Where Purchased : from friend


RMA: 130

« Click here to return to the home page

User Note

Checked In: 5/1/2015 12:04pm by Barbara Ho

Communication : 5/1/2015 1:31pm  This case is in pending status.

  • Viper warranty is not transferable
  • Without original product purchase receipt, we cannot verify the ownership of this unit directly; therefore, we cannot proceed this unit under the warranty service procedure.
  • Please consider Trade-in program for your unit. If you are ready to do the trade-in OR have any question, please contact barbara.ho@hobbyauthority-dist.com

Checked out: 5/21/2015 5:20pm PST by Barbara Ho via USPS First Class with tracking number: 9400111899562373294892