RMA Status : Check-Out

Your Shipping Address:

Name : Zach Friley
Email : zfrilly@hotmail.com
Street Address : 294 Mesa Dr.
City : Rifle
State : CO
Zip Code : 81650
Country : United States
Phone : (772) 332-7330
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Glitchy does not move unless get motor moving first.
Date Purchased : 2019-10-28
Where Purchased : Amain


RMA: 1285

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Zach Friley
Email : zfrilly@hotmail.com
Street Address : 294 Mesa Dr.
City : Rifle
State : CO
Zip Code : 81650
Country : United States
Phone : (772) 332-7330
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Glitchy does not move unless get motor moving first.
Date Purchased : 2019-10-28
Where Purchased : Amain


RMA: 1285

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User Note

Check in: 11/21/2019

Inspection & Communication 11/22/2019

  • The ESC has damaged MOSFET board, possibly caused by reversed polarity power. It is not covered by factory warranty. Please see below photos.

  • Repair cost info for reversed polarity damage can be found in below link:
    https://www.maclan-racing.com/service/trade-in-program/
  • As this is a fairly recent purchase from A Main Hobbies, we’d like to offer customer a 20% off discount to rebuilt this ESC with all new internals. It will be $80 plus $8 return shipping. Please reply if you wish to proceed the service.

Follow up: 12/5/2019

We’d like to follow up if you wish to proceed the repair service of RMA1285. The cost is $88 including shipping. Please kindly reply. Thank you!

Service 12/11/2019

Check out: 12/11/2019, ship via USPS#9400111699000754620653.