RMA Status : Check-Out

Your Shipping Address:

Name : Coleman James
Email : phluffhead79@gmail.com
Street Address : 4016 Poplar Grove rd
City : midlothian
State : Virginia
Zip Code : 23112
Country : United States
Phone : (804) 980-6595
Product To Return : WR-7701-HV
Problem With Product : Servo worked fine for about 10 min, then when the wheels were turned to the left or right they were very slow and kind of pulsating and only turned when the truck was lifted off the ground if it was sitting on the ground they would not move at all . Thought gears were stripped so i opened up the servo case and gears looked fine.
Date Purchased : 2015-02-15
Where Purchased : www.xpert-rc-us.com


RMA: 128

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Coleman James
Email : phluffhead79@gmail.com
Street Address : 4016 Poplar Grove rd
City : midlothian
State : Virginia
Zip Code : 23112
Country : United States
Phone : (804) 980-6595
Product To Return : WR-7701-HV
Problem With Product : Servo worked fine for about 10 min, then when the wheels were turned to the left or right they were very slow and kind of pulsating and only turned when the truck was lifted off the ground if it was sitting on the ground they would not move at all . Thought gears were stripped so i opened up the servo case and gears looked fine.
Date Purchased : 2015-02-15
Where Purchased : www.xpert-rc-us.com


RMA: 128

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User Note

Checked in- 5/5/2015 1:24pm by Barbara Ho

Inspection -5/6/2015 2:00pm by Willie

  • Servo is not able to hold center point
  • Replace with new unit

Checked out- 5/6/2015 3:46pm via USPS First Class with tracking number: 9400111899562300973654

Additional Note