RMA Status : Check-Out

Your Shipping Address:

Name : Samuel Lairson
Email : Sam.lairson@gmail.com
Street Address : 53 Ridgedale Ave
City : Florham Park
State : NJ
Zip Code : 07932
Country : USA
Phone : (856) 392-4646
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Will not calibrate to transmitter. Will not power the motor
Date Purchased : 2019-02-14
Where Purchased : Critters Rc Hobby Shop and Raceway


RMA: 1273

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Samuel Lairson
Email : Sam.lairson@gmail.com
Street Address : 53 Ridgedale Ave
City : Florham Park
State : NJ
Zip Code : 07932
Country : USA
Phone : (856) 392-4646
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Will not calibrate to transmitter. Will not power the motor
Date Purchased : 2019-02-14
Where Purchased : Critters Rc Hobby Shop and Raceway


RMA: 1273

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User Note

Check in: 10/28/2019, the esc is out of warranty according to date of purchase. We will perform an inspection and get back to you with options as soon as possible.

Inspection: 10/29/2019

  • Tested the ESC, it was able to calibrate properly, but it appears to have damaged power module.
  • Checked the internals, found damaged MOSFET boards. Possibly caused by reversed polarity or shorted motor. See below photo:

  • To service the ESC, we recommend to rebuild with new control board, MOSFET board, and capacitor module. The cost is $100 plus $8 return shipping. Please reply if you wish to proceed the service. Thanks

Service 10/31/2019

  • Rebuilt ESC with brand new control board, MOSFET board, capacitor module, and thermal pad.
  • ESC tested and verified after rebuilt. SeeĀ RMA1273 testing video.

Check out: 10/31/2019, ship via USPS#9400111699000916154934.