RMA Status : Check-Out

Your Shipping Address:

Name : Kevin Hobbs
Email : kevin.hobbs@dell.com
Street Address : 23130 Marine View Dr S
City : Des Moines
State : WA
Zip Code : 98198
Country : United States
Phone : (253) 261-5680
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Flashed ESC to Tebo Code and now it will not boot or re-flash
Date Purchased : 2019-09-20
Where Purchased : Team Purchase


RMA: 1270

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kevin Hobbs
Email : kevin.hobbs@dell.com
Street Address : 23130 Marine View Dr S
City : Des Moines
State : WA
Zip Code : 98198
Country : United States
Phone : (253) 261-5680
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Flashed ESC to Tebo Code and now it will not boot or re-flash
Date Purchased : 2019-09-20
Where Purchased : Team Purchase


RMA: 1270

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User Note

Check in: 10/24/2019

Inspection: 10/24/2019

  • ESC has capacitor module re-soldered
  • Tested the ESC on PC first, found no problem. It can connect and flash. SeeĀ ESC flashing firmware video.
  • Checked internal and found MOSFET damaged. Possibly caused by moisture or particles that shorted the circuit. (Not caused by the firmware)
  • The unit was RMA-796 owned by Randy Side on the system.
  • The ESC needs a full rebuilt. The cost with team driver discount is $70 + return shipping. Please confirm if you wish to proceed. Thank you!!

Service: 10/28/2019

  • Rebuilt ESC with all new control board, MOSFET board, and capacitor module. Tested and confirmed ESC. Please seeĀ RMA1270 testing video.

Check out: 10/28/2019, ship via USPS#9400111699000975791422