RMA Status : Actions

Your Shipping Address:

Name : Kevin Thomas
Email : kjthoma2@gmail.com
Street Address : 5957 Big Sandy Drive
City : Raleigh
State : North Carolina
Zip Code : 27616
Country : United States
Phone : (919) 368-6613
Product To Return : MCL6009 V2 HV LCG 2S Shorty 3600 mAh
Problem With Product : (Manufacturer defect) The battery arrived with with 2.880v and 3.481v per cell with an internal resistance of 2.6 and 4.0. I contacted the team manager, Ian Maize to notified him of the issue. and he directed me to submit an RMA and return the product. I placed the battery in storage mode (3.75 per cell) yesterday and it is holding at that level but I did not want to run or use the battery as it might impact my warranty.
Date Purchased : 2019-09-29
Where Purchased : Hobby Authority Distribution


RMA: 1268

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kevin Thomas
Email : kjthoma2@gmail.com
Street Address : 5957 Big Sandy Drive
City : Raleigh
State : North Carolina
Zip Code : 27616
Country : United States
Phone : (919) 368-6613
Product To Return : MCL6009 V2 HV LCG 2S Shorty 3600 mAh
Problem With Product : (Manufacturer defect) The battery arrived with with 2.880v and 3.481v per cell with an internal resistance of 2.6 and 4.0. I contacted the team manager, Ian Maize to notified him of the issue. and he directed me to submit an RMA and return the product. I placed the battery in storage mode (3.75 per cell) yesterday and it is holding at that level but I did not want to run or use the battery as it might impact my warranty.
Date Purchased : 2019-09-29
Where Purchased : Hobby Authority Distribution


RMA: 1268

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User Note

Replacement: 10/16/2019 MCL6009*3pcs(AWLEER) ship via USPS#9461211699000995686553.