RMA Status : Check-Out

Your Shipping Address:

Name : steven Ives
Email : norwalk.ive@verizon.net
Street Address : 12014 e rosecrans ave
City : norwalk
State : California
Zip Code : 90650
Country : United States
Phone : (562) 810-8766
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : it was working, then it shut off. I tried to RE Callabrate but still not working
Date Purchased : 2019-09-20
Where Purchased : amain Hobbies


RMA: 1266

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : steven Ives
Email : norwalk.ive@verizon.net
Street Address : 12014 e rosecrans ave
City : norwalk
State : California
Zip Code : 90650
Country : United States
Phone : (562) 810-8766
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : it was working, then it shut off. I tried to RE Callabrate but still not working
Date Purchased : 2019-09-20
Where Purchased : amain Hobbies


RMA: 1266

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User Note

Check in: 10/14/2019

  • The unit does not come back with original invoice.
  • The unit was a 2017 production according to the date code on the ESC case.
  • The ESC has old B1.0 version firmware that was only available in 2017 and early 2018.
  • The unit has all wires removed and changed by customer.

Inspection: 10/14/2019

  • The control board failed and needs replacement.
  • The cost to replace the control board is $40 plus $10 shipping. Please let us know if you wish to perform the repair service.

Payment Request: 10/15/2019

Repair: 10/15/2019

  • ESC was rebuilt with new control board.
  • ESC tested and confirmed OK. PleaseĀ RMA 1266 testing video.
  • The return V2 motor was also tested on motor analyzer with no problem found.

Check out: 10/15/2019, ship via USPS#9400111699000927673011.