RMA Status : Check-Out

Your Shipping Address:

Name : Laureano Ortiz
Email : elbrujo58@wi.rr.com
Street Address : N1615 Bluebird DR
City : Lake Geneva
State : WI
Zip Code : 53147
Country : USA
Phone : (262) 374-2704
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : attempt to upgrade firmware and now get no response from ESC. Prior to update had been working well , I just was attempting to increase the voltage at which the battery shutoff kicked in.I Have been in communication with Ian Maize we finally agreed that There is no more I can do so am sending it in for you guys (and gals) to check.
I did purchase it used so I am not claiming warranted , it just suckes it died while attempting to do a firmware update that the Panel program instructed me to do…
Date Purchased : 2019-05-18
Where Purchased : ebay


RMA: 1213

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Laureano Ortiz
Email : elbrujo58@wi.rr.com
Street Address : N1615 Bluebird DR
City : Lake Geneva
State : WI
Zip Code : 53147
Country : USA
Phone : (262) 374-2704
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : attempt to upgrade firmware and now get no response from ESC. Prior to update had been working well , I just was attempting to increase the voltage at which the battery shutoff kicked in.I Have been in communication with Ian Maize we finally agreed that There is no more I can do so am sending it in for you guys (and gals) to check.
I did purchase it used so I am not claiming warranted , it just suckes it died while attempting to do a firmware update that the Panel program instructed me to do…
Date Purchased : 2019-05-18
Where Purchased : ebay


RMA: 1213

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User Note

Check in: 8/1/2019

Inspection: 8/1/2019

  • The unit was a 2017 production according to the date code.
  • The ESC has a defective control logic board. To replace it, the cost is $40 + $8 shipping & handling.
  • Please reply this e-mail to confirm if you wish to proceed.

ESC Repair 8/2/2019

  • Replaced with brand new control logic board

Verify address: 8/2/2019

Please verify the return address.

  1. 11411 Price Rd. Hebron, IL 60034
  2. N1615 Bluebird DR, Lake Geneva, WI 53147

Check out: ship via USPSĀ 9400111699000664015235.