RMA Status : Inspection

Your Shipping Address:

Name : JOE TAM
Email : jdmeverything@gmail.com
Street Address : 1370 MAINE AVE, UNIT D (PROJECT G)
City : BALDWIN PARK
State : California
Zip Code : 91706
Country : United States
Phone : (626) 679-1818
Product To Return : G Force – G0189 Pit Light AXIS Black
Problem With Product : DOES NOT TURN ON
Date Purchased : 2019-04-10
Where Purchased : PROJECT-G


RMA: 1197

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : JOE TAM
Email : jdmeverything@gmail.com
Street Address : 1370 MAINE AVE, UNIT D (PROJECT G)
City : BALDWIN PARK
State : California
Zip Code : 91706
Country : United States
Phone : (626) 679-1818
Product To Return : G Force – G0189 Pit Light AXIS Black
Problem With Product : DOES NOT TURN ON
Date Purchased : 2019-04-10
Where Purchased : PROJECT-G


RMA: 1197

« Click here to return to the home page

User Note

Check-in: 7/10/2019 1:56pm by Barbara

Inspection: 7/12/2019

  • Pit light does not turn on
  • The return pit light was with an AC/DC USB adapter. The adapter was not the original equipment of the pit light. It has a plug that goes into the DC input 6-15V port.

 

  • Some issues we see were:
    • The adapter’s out put was 5V/ 500 mA. It’s not enough to power the pit light.
    • The plug goes into the pit light’s DC port that requires 6V~15V with only 5V.
    • We do not recommend to use this adapter with this pit light. It could contribute problems.