RMA Status : Check-Out

Your Shipping Address:

Name : Kevin Thomas
Email : kjthoma2@gmail.com
Street Address : 5957 Big Sandy Drive
City : Raleigh
State : State
Zip Code : 27616
Country : United States of America
Phone : (919) 368-6613
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : MMAX Pro w/ Team Edition V2 17.5t Motor Combo – The ESC appears to be causing stuttering or cogging at low throttle (5% to 15%). I also experienced periodic and random delays when applying full throttle (start of the A-Main).
Date Purchased : 2019-06-10
Where Purchased : Hobby Authority Distribution


RMA: 1194

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Kevin Thomas
Email : kjthoma2@gmail.com
Street Address : 5957 Big Sandy Drive
City : Raleigh
State : State
Zip Code : 27616
Country : United States of America
Phone : (919) 368-6613
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : MMAX Pro w/ Team Edition V2 17.5t Motor Combo – The ESC appears to be causing stuttering or cogging at low throttle (5% to 15%). I also experienced periodic and random delays when applying full throttle (start of the A-Main).
Date Purchased : 2019-06-10
Where Purchased : Hobby Authority Distribution


RMA: 1194

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User Note

Check-in: 6/21/2019 5:09pm By Barbara

Inspection: 6/24/2019

  • ESC was found to have a damaged control board (gate driver damage)
  • Replace ESC control board under warranty
  • ESC and motor was tested and verified with no problem after rebuilt.

Check-out: 6/24/2019 4:43pm by Barbara Shipped via US tracking number:  9400111699000261519327