RMA Status : Inspection

Your Shipping Address:

Name : eric
Email : hell.billy.76@hotmail.com
Street Address : 201_529 tenth st.
City : new westminster — british columbia
State : International
Zip Code : v3m 3z4
Country : canada
Phone : (604) 816-2179
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : during a race it just stops working, no steering and no throttle.
Date Purchased : 2018-12-02
Where Purchased : gripworks


RMA: 1126

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : eric
Email : hell.billy.76@hotmail.com
Street Address : 201_529 tenth st.
City : new westminster — british columbia
State : International
Zip Code : v3m 3z4
Country : canada
Phone : (604) 816-2179
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : during a race it just stops working, no steering and no throttle.
Date Purchased : 2018-12-02
Where Purchased : gripworks


RMA: 1126

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User Note

Check-in: 3/6/2019 2:32pm by Barbara

Inspection: 3/7/2018

  • We received some information of this case from Alex Pate prior receiving the ESC.
  • We tested but could not duplicate the problem so we decided to replace a brand new control logic board. The MOSFET power board should be fine as the MOSFETs are ON/OFF gates. If there’s a problem on MOSFET power board, the ESC should not even run. We hope the new control logic board will eliminate the problem for the customer. Please let us know if the problem still exists after testing.