RMA Status : Inspection

Your Shipping Address:

Name : Tim Lawhorne
Email : timlawhorne@yahoo.com
Street Address : 912 Gordon Street
City : Staunton
State : Virginia
Zip Code : 24401
Country : United States
Phone : (760) 896-4420
Product To Return : MCL1019 MR4 3500KV
Problem With Product : Motor has hesitation under load. Will bench test fine. Installed in a short course truck and it starts hesitating.
Date Purchased : 2018-08-31
Where Purchased : Maclan store


RMA: 1069

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tim Lawhorne
Email : timlawhorne@yahoo.com
Street Address : 912 Gordon Street
City : Staunton
State : Virginia
Zip Code : 24401
Country : United States
Phone : (760) 896-4420
Product To Return : MCL1019 MR4 3500KV
Problem With Product : Motor has hesitation under load. Will bench test fine. Installed in a short course truck and it starts hesitating.
Date Purchased : 2018-08-31
Where Purchased : Maclan store


RMA: 1069

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User Note

Check-in: 12/10/2018 4:37pm by Barbara

This item is out of warranty.

Inspection: 12/11/2018

  • Motor has accumulated excessive dirt inside the can.
  • Please see below photos

IMG_9289[1]IMG_9290[1]IMG_9291[1]IMG_9292[1]IMG_9293[1]IMG_9294[1]IMG_9295[1]

  • We’d suggest the customer to order new front and rear cap to rebuild the motor along with proper maintenance clean up. Or utilize trade-in program to get a new motor.  Below were the links:
    https://www.maclanracingshop.com/product-p/mcl4082.htm
    https://www.maclanracingshop.com/product-p/mcl4083.htm
    http://www.maclan-racing.com/wp-content/uploads/2017/09/Trade-in-program-application-form_Maclan-Racing.pdf