RMA Status : Communication

Your Shipping Address:

Name : Shaun Duffy
Email : sduffy@dogdaysrc.com
Street Address : 105 Rosalia Circle
City : York
State : Pennsylvania
Zip Code : 17402
Country : United States
Phone : (717) 683-3235
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : No Throttle/Reverse. ESC smells burnt. Please test the motor as well.
Date Purchased : 2018-02-23
Where Purchased : HAD


RMA: 1045

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Shaun Duffy
Email : sduffy@dogdaysrc.com
Street Address : 105 Rosalia Circle
City : York
State : Pennsylvania
Zip Code : 17402
Country : United States
Phone : (717) 683-3235
Product To Return : MCL2005 MMax Pico 100A ESC
Problem With Product : No Throttle/Reverse. ESC smells burnt. Please test the motor as well.
Date Purchased : 2018-02-23
Where Purchased : HAD


RMA: 1045

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User Note

Check-in: 11/5/2018 4:30pm by Barbara

Inspection: 11/15/2018

  • Motor was bridged in B and C posts that caused the ESC to damage

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  • We cleaned the motor and confirmed the motor was fine
  • The ESC was damaged and needed a rebuild service to replace MOSFET boards and capacitor module. The cost is $40 after team discount plus $5 shipping. Please contact Barbara if you wish to proceed the service.

11/16/2018