RMA Status : Check-Out

Your Shipping Address:

Name : Tim Lawhorne
Email : timlawhorne@yahoo.com
Street Address : 79 Pace Lane
City : Charlottesville
State : Virginia
Zip Code : 22902
Country : Usa
Phone : (760) 896-4420
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Esc looses power randomly. When I check the profile setting it gots back to stock 2wd setting no matter what profile I select.
Date Purchased : 2017-05-17
Where Purchased : Online used


RMA: 1041

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Tim Lawhorne
Email : timlawhorne@yahoo.com
Street Address : 79 Pace Lane
City : Charlottesville
State : Virginia
Zip Code : 22902
Country : Usa
Phone : (760) 896-4420
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Esc looses power randomly. When I check the profile setting it gots back to stock 2wd setting no matter what profile I select.
Date Purchased : 2017-05-17
Where Purchased : Online used


RMA: 1041

« Click here to return to the home page

User Note

Check-in: 10/17/2018 3:07pm by Barbara

Invoice is sent!

Communication: 10/17/2018

  • We inspected the ESC. The unit showed age on the outside of the case. See photos.

IMG_8844[1]IMG_8842[1]

  • Tested the unit and it appears no problem with the ESC. SeeĀ RMA1041 testing video.
  • It was unusual to see a XT90 connector on a MMax Pro ESC. We’d like to ask what motor does the customer use with this ESC so we can provide assistance on setup in gearing.
  • We surely can rebuild the ESC with $100 repair program for the customer. However, it could have the same issues as we did not discover problem on this old one. Please contact Barbara if you still decide to perform the ESC rebuild service.

Check-out: 10/25/2018 Shipped via US Mail with tracking number: 9400111699000380829864