RMA Status : Check-Out

Your Shipping Address:

Name : Shih Hang Lee
Email : bibo136@msn.com
Street Address : 104 Westcombe Park
City : West Henrietta
State : NY
Zip Code : 14586
Country : US
Phone : (585) 775-8814
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : MCL4016 start to omits smell when it’s plug in and burn the ESC. when powered by 6v receiver pack battery, it stop turning frequently
Date Purchased : 2018-10-01
Where Purchased : HOBBY AUTHORITY DISTRIBUTION


RMA: 1038

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Shih Hang Lee
Email : bibo136@msn.com
Street Address : 104 Westcombe Park
City : West Henrietta
State : NY
Zip Code : 14586
Country : US
Phone : (585) 775-8814
Product To Return : Maclan Racing – MCL2003 MMax Pro 160A ESC
Problem With Product : MCL4016 start to omits smell when it’s plug in and burn the ESC. when powered by 6v receiver pack battery, it stop turning frequently
Date Purchased : 2018-10-01
Where Purchased : HOBBY AUTHORITY DISTRIBUTION


RMA: 1038

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User Note

Check-in: 10/16/2018 9:21am by Barbara

Combined this case with RMA 1037.

Inspection(MCL4016) : 10/16/2018

  • MCL4016 has no problem. SeeĀ MCL4016 fan testing video.
  • Technically this fan is perfectly fine. It’s almost not possible to have this fan to damage an ESC according to the finding of the working status.

Inspection (MCL2003) : 10/16/2018

  • This ESC was not purchased on 10/1/2018 according to customer’s RMA claim. Because:
    • This one was 2017 production according to the hardware date code. We sold all 2017 production in 2017.
    • This ESC has A2.4 firmware in it. We started to ship MMax Pro ESC with the latest A3.0 firmware in May 2018.
    • This ESC was modified with MMax Pico capacitor module with poor soldering joints. See photos:

 

  • IMG_8828[1] IMG_8826[1]
  • This ESC has the evidence of possible reversed polarity that damaged the MOSFET board. See below photos:

IMG_8829[1]IMG_8830[1]

  • It is not a warranty case according to the fact of actual purchase date of the ESC. Please contact Barbara (barbara.ho@hobbyauthority-dist.com) if you wish to repair this ESC.

10/18/2018 Shipped via US Mail with tracking number: 9400111699000392364025