RMA Status : Inspection

Your Shipping Address:

Name : Nick Miller
Email : Nickmiller10@yahoo.com
Street Address : 2105 Sander St
City : Woodland
State : CA
Zip Code : 95776
Country : USA
Phone : (530) 908-1370
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Reverse polarity. Person helping me plugged in esc to battery backwards. Positive into negative and negative into positive. Caused it to fry the esc.

Also had problems connecting it to computer or phone for esc setup. Did updates on firmware but still didn’t work.
Date Purchased : 2017-12-28
Where Purchased : Hobbyauthority-dist


RMA: 1019

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Nick Miller
Email : Nickmiller10@yahoo.com
Street Address : 2105 Sander St
City : Woodland
State : CA
Zip Code : 95776
Country : USA
Phone : (530) 908-1370
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : Reverse polarity. Person helping me plugged in esc to battery backwards. Positive into negative and negative into positive. Caused it to fry the esc.

Also had problems connecting it to computer or phone for esc setup. Did updates on firmware but still didn’t work.
Date Purchased : 2017-12-28
Where Purchased : Hobbyauthority-dist


RMA: 1019

« Click here to return to the home page

User Note

Check-in: 9/28/2018 2:15pm by Barbara.

An invoice for repair will be sent!

Repair: 10/2/2018

  • Rebuilt ESC with brand new control board, MOSFET board, and capacitor module
  • Upgraded firmware to MMax Pro A3.0 version (the returned ESC was never updated successfully, and was found to have original A2.4 version)
  • ESC test OK, seeĀ RMA 1019 testing video