RMA Status : Inspection

Your Shipping Address:

Name : Jorge Rodriguez
Email : jandrestbb@hotmail.com
Street Address : 6730 NW 109 CT
City : Miami
State : FL
Zip Code : 33178
Country : United States
Phone : (786) 450-9820
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : It doesn’t update via USB, unable to program ESC
Date Purchased : 2017-01-09
Where Purchased : Hobby Authority


RMA: 1006

HAD RMA ship to address:

Service Department
14754 NE 95th St.
Redmond, WA 98052
USA

Customer Copy:

Name : Jorge Rodriguez
Email : jandrestbb@hotmail.com
Street Address : 6730 NW 109 CT
City : Miami
State : FL
Zip Code : 33178
Country : United States
Phone : (786) 450-9820
Product To Return : MCL2003 MMax Pro 160A ESC
Problem With Product : It doesn’t update via USB, unable to program ESC
Date Purchased : 2017-01-09
Where Purchased : Hobby Authority


RMA: 1006

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User Note

Check-in: 8/22/2018  by Barbara

The item is out of warranty item. It will go into inspection first. If repaired is needed, it’ll require fee.

Inspection: 8/22/2018

  • ESC control logic board damaged.
  • To replace a new control logic board $28 after team discount plus $5 shipping.
  • Please inform Barbara if you wish to proceed.

Repair: 9/12/2018

  • Replaced brand new control board
  • Tested with firmware flashing and running OK.